Service BDC Agent - South Toyota
We are looking for a new Service BDC Agent to join the South Toyota team!
- Answering incoming calls
- Logging customer information into our software
- Schedule service department appointments
- Respond to customer web based requests
- Follow up communication via phone and/or email
- Computer proficiency using MS Office, email, and general internet
- The ability to learn and utilize multiple computer programs
- Previous call center experience preferred but not required
- The ability to meet deadlines
- Strong interpersonal, communication and team work skills - bilingual a plus!
- Excellent verbal and written communication skills.
- Strong MS Office Suite computer skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Ability to work in call center environment.
- Strong organizational and time management skills.
- Ability to read and comprehend rules, regulations, policies and procedures.