Service Manager - Huntsville Toyota

Huntsville, TX

Service Manager

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an experienced automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Job Responsibilities

  • Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
  • Monitor automotive repair/maintenance to prevent operational delays
  • Work with the general manager to set departmental objectives
  • Recruit, interview, and train service staff
  • Maintain daily sales and production records as prescribed by upper management
  • Review and evaluate service sales performance
  • Remain current on new products and changes to existing products
  • Maintain department finances within parameters established by upper management
  • Assure proper repair-order flow/maximize productivity
  • Monitor/control all warranty activity to ensure compliance with policies and procedures
  • Adhere to dealership policy on client vehicle care and operation
  • Enforce OSHA requirements, procedures and regulations
  • Conduct performance evaluations
  • Participate in operational planning
  • Maintain the facility and equipment
  • Conduct weekly department meetings/attend weekly manager meetings

Education and/or Experience

  • 2 to 4 years of related service management experience.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

  • Monthly performance bonuses
  • Medical, Dental, & Vision insurance plans
  • 401(k) with company-match
  • Paid-time-off (PTO)
  • Paid parental leave
  • Associate purchase program